How to Donate Clothes with a Free Home Collection
Prepare your clothes and book a collection
Donating clothes is easier when you know what to give, how to pack it and where to leave it. Donate Clothes offers free home collections in selected towns and cities, helping your pre-loved items raise funds for a British partner charity.
Choose a charity, enter your postcode to check availability and select a collection date. Use the guide below to get your clothes ready.
Before your clothes collection
- Check that every item is suitable for donation and that shoes are in pairs.
- Keep clothes clean and dry, with bags closed and boxes secure.
- Check pockets and only pack items you intend to give away.
- Make sure one driver can handle each bag or box and knows where you have left it.
Choose a charity and book your free home collection. For questions about packing, accepted items or collection day, visit our About Us & FAQs.
Thanks to your clothes donations, we’ve raised an amazing
for our partner charities
What clothes can you donate?
Clean, dry and ready to be used again
We welcome clean, dry adults’ and children’s clothing in good condition, including baby clothes, underwear and swimwear. Paired shoes, handbags and belts are welcome too.
You can also donate household textiles such as sheets, duvet covers, pillowcases, curtains and towels. Please leave out duvets, pillows and cushions, along with stained, damaged, wet or rag-quality clothing.
For other items, check our full list of what you can and cannot donate before packing. This includes the current rules for accessories, small household items and other donations.
How does a home clothes collection work?
You can arrange your collection online in a few steps. There is no need to wait for a collection bag to arrive through your door.
Choose a partner charity
Select one of our partner charities to benefit from your donation. The current choices are shown when you start booking.
Check your postcode and book a date
Enter your postcode to see whether we collect from your address, then choose one of the available dates. You can browse our collection areas first, but the postcode check confirms availability for your address.
Pack your clothes in bags or boxes
Use your own bags or boxes; black bin liners are fine. Keep each bag or box manageable for one driver to lift and carry. Clothes should be clean, dry and ready to be worn again. Washing them before donating is helpful, and they should be fully dry before you pack them.
Leave your donation ready for collection
Have your bags or boxes ready on your booked day. If you will be out, you can leave them outside your door or in a safe place. Tell us where to find them in the comments when booking, and keep them protected from rain.
We send an approximate collection time on the morning of your collection and confirm by email and SMS once your donation has been picked up.
Your chosen charity benefits
After collection, your items are checked, weighed and sorted. We pay your chosen charity £200 per tonne of clothing collected. On average, these charity payments represent around 82% of our profit.
What happens to your clothes after collection?
- Your donations go to our warehouse to be checked, weighed and sorted.
- Suitable items are sold for reuse, including through export to Europe, Asia and Africa.
- Read what happens to your donated clothes for more about the process and how your chosen charity benefits.
Want to know more?
Check out our FAQS to find the answers to these questions and more:
Where do we collect clothes?
Our service covers selected towns and cities, including Birmingham and Bristol. Visit our collection areas page to find local information, then enter your postcode during booking to check your address and available dates.
Our warehouse is not open for public drop-offs. Please arrange a home collection through the website.
